Genesys Cloud Engineer

Working knowledge of the Genesys Cloud CX Platform.

Designing, coding, and debugging software.

Improving the performance of existing software.

Providing training to other engineers.

Maintaining and upgrading existing software.

Recommending new technologies that can help increase productivity.

Supervising and overseeing the technical aspects of projects.

Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.

Regularly attending team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.