Genesys Architect

Expert on the Genesys Pure Engage platform.

Expert on the Genesys Cloud CX Platform.

Collaborating with various stakeholders to determine software requirements.

Creating high-level product specifications and design documents.

Providing the development team with architectural blueprints to follow.

Guiding and assisting the development team throughout the process.

Troubleshooting and resolving issues with coding or design.

Ensuring that you and the team adhere to development schedules and deadlines.

Presenting regular progress reports and setting goals.

Testing the final product to ensure it is completely functional and meets requirements.

Updating software solutions as required.