Description
The Professional Voice Talent application allows users to request professional voice talent recordings and the ability to import the recordings directly into Genesys Cloud Architect Prompts.
Features
Create free audio files using AWS Polly, Azure TTS, and Google TTS.
Sample audio for each personality and language to find the right voice for your company.
Synchronize completed orders and prompts into Genesys Cloud Architect (System Prompt and User Prompt).
Create a single orders with multiple personalities and languages.
Ability to view all order and filter out extraneous information.
Automatic progress updates on orders and prompts.
Ability to view all prompts and filter out extraneous information.
Export of all prompts to csv file for easy expense tracking.
Cost summary on every order, detailed by prompt, and available prior to submitting the order.
Use Cases
Replace System Audio
Use Case Summary
Are you looking for a more professional touch for your interactive voice response system? Look no further than the Professional Voice Talent application! Our cutting-edge application allows you to easily replace the audio in your IVR with newly generated text to speech audio files. With the Professional Voice Talent application, you can customize the voice and language of the audio, ensuring that your IVR sounds exactly the way you want it to. Plus, our text to speech audio is of the highest quality, ensuring that no matter who is listening, they can understand your message clearly.
Business Benefits
Increased customer satisfaction: Customers will have a better experience with your interactive voice response system if they are provided with consistent and high-quality audio recordings.They will be more likely to trust the system and feel more confident in the accuracy of the information they receive.
Improved customer retention: Customers will be more likely to stay with your company if they are consistently provided with high-quality audio recordings in your interactive voice response system.The improved customer experience will make them more likely to continue using your service.
Reduced costs: High-quality voice recordings can reduce the time it takes to create and manage your IVR system. You’ll be able to save money on labor costs associated with recording and managing audio files.
Enhanced brand reputation: Consistent and high-quality audio recordings in your interactive voice response system will help to create a positive impression of your brand. It will help to build your reputation as a reliable and trustworthy provider of services.
Improved data accuracy: High-quality audio recordings will help to ensure that the data collected from your interactive voice response system is accurate.This will help you to make better decisions and reduce the risk of errors.